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What image does IT bring to mind? Perhaps it's a bunch of folks with pocket protectors and tool belts in a basement answering questions from confused employees, or maybe it's a data center packed with rows of servers, switches, RAID arrays and other hardware.
Optimism abounds when it comes to cloud technologies. It seems like everywhere you look there’s a new study trumpeting how cloud is poised for rapid growth as customers clamor for reduced costs, scalability and flexibility.