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The pros and cons of cognitive Robot Process Automation (RPA) have been brought to the fore in Jason Bloomberg’s article for Forbes, ‘Why you should think twice about robotic process automation’.

Here, Virtual Clarity founder and chief technology officer Rens Troost responds on why he believes you should learn from the past and maybe not invest your time and treasure in RPA.

I’ve recently read an article by Forrester titled, The Sorry State of Digital Transformation in 2018, and apart from the click-bait title, it really resonated with me. Digital and indeed, IT Transformation appears to be the buzzwords of this last decade. It’s great, and perhaps not at all surprising, to see that Forrester has identified a significant problem with the state of ‘IT transformation’. But what to do about it?

The recent cyberattack on Westminster should be a wake-up call to anyone operating mission-critical IT systems. It’s not surprising that Parliament relies on electronic communications. Nor is it surprising that sophisticated, state-sponsored hackers might want to target our MPs. Nor, even, that some MPs are bad at choosing secure passwords! The same could be said of any significant public or private organisation today.

IT-as-a-service (ITaaS) is inevitable, yet today most enterprise IT departments either still haven’t made a goal of transitioning to this operational model or have only just begun with individual point purchases.

Public discourse on “the cloud” may give the impression that it is some kind of ethereal vapour penetrating the far reaches of cyberspace. In, reality though, it is much less exotic. Virtual Clarity's Executive Vice President of Digital Transformation and Invisible Infrastructure, Alan Nance explains in his article.

Virtual Clarity Presents Dr. Howard Rubin’s Economics-Grounded IT Perspective.

How to drive IT change that delivers measurable ROI at every stage of implementation through IT-as-a-service. When companies consider the opportunities afforded by new technologies of the Web era, it’s not hard to envision major changes to the organization that will transform IT and the way businesses use it. Rens Troost explains in his article.

In the big picture, IT eventually won’t matter, at least in this sense: we’ll one day think about IT infrastructure as much as we think about the power plants that make the electricity for our juicers when we plug it into the socket. It will still be important; but it will be simple and expected.

What image does IT bring to mind? Perhaps it's a bunch of folks with pocket protectors and tool belts in a basement answering questions from confused employees, or maybe it's a data center packed with rows of servers, switches, RAID arrays and other hardware.